Permanent Part-timer Opportunity at adidas Riverstone Mall

adidas is inviting energetic, customer-focused and fashion-conscious candidates to apply for the Permanent Part-timer opportunity at Riverstone Mall in Johannesburg. This position is suited to someone with a genuine passion for retail and customer service who enjoys helping customers find products that match their needs and personal style. The successful candidate will support management with day-to-day store operations while delivering a consistently high level of adidas service.

The Permanent Part-timer role offers an opportunity to gain practical retail experience across customer service, sales, merchandising, stock movement, point-of-sale operations and loss prevention. Candidates will work in a fast-paced, high-volume store environment where flexibility, initiative, enthusiasm and adaptability are essential. Previous fashion retail experience will be highly regarded, but it is not essential, making this opportunity suitable for candidates with 0 to 1 years of retail experience who have the right attitude and willingness to learn.

Key Responsibilities

• Ensure the highest level of adidas service is delivered to every customer.
• Welcome customers into the store and provide friendly, professional assistance throughout their shopping experience.
• Help customers find the right adidas products based on their needs and preferences.
• Use effective selling techniques, including add-on sales, to maximise sales opportunities.
• Explain relevant technical product information to customers to support informed purchasing decisions.
• Contribute towards achieving store and individual sales goals.
• Complete regular sales transactions involving cash, credit cards, cheques and other approved payment methods when required.
• Attain proficiency in the point-of-sale system and use it accurately in accordance with company procedures.
• Maintain the integrity of point-of-sale processes through strict adherence to policies and procedures.
• Assist with the ticketing of products where required.
• Check relevant paperwork against items received to support accurate merchandise administration.
• Assist with the flow of products from the stockroom to the sales floor on a fill-in basis.
• Help maintain suitable product availability on the sales floor.
• Assist with developing merchandise displays according to store requirements.
• Follow display suggestions and schedules provided by the store management team.
• Maintain attractive and customer-friendly merchandise presentation.
• Perform general housekeeping duties, including cleaning the store.
• Help keep the sales floor, stock areas and customer spaces clean, neat and organised.
• Safeguard company assets and handle merchandise responsibly.
• Support loss-prevention activities by monitoring the sales floor for suspicious activity.
• Report suspicious or unusual behaviour to the appropriate management or security personnel.
• Follow adidas security procedures and SLAP requirements.
• Participate in in-store and digital training provided by adidas, including Atticus and AREA.
• Develop and maintain up-to-date product knowledge and understanding of role best practices.
• Familiarise yourself with Power BI tools to gain a better understanding of store performance.
• Use Power BI insights to improve awareness of best-selling and blackhole products.
• Assist management with daily store maintenance and operational requirements.
• Be available to act as a Greeter at the store entrance during busy trading periods when required.
• Work collaboratively with colleagues to achieve strong customer service and sales results.
• Support other reasonable store responsibilities as directed by management.

Requirements and Skills

• A Matric certificate is required.
• Candidates should have 0 to 1 years of retail experience.
• Previous fashion retail experience will be highly regarded but is not essential.
• A genuine passion for retail and customer service is essential.
• Candidates should enjoy interacting with customers and creating positive shopping experiences.
• Strong, clear and upbeat communication skills are required.
• The ability to use initiative is important when responding to customer needs and store requirements.
• Flexibility is essential, including availability during weekdays, evenings and weekends.
• Candidates must be adaptable and comfortable handling different tasks in a changing retail environment.
• Strong teamwork skills are required.
• Candidates should have enthusiasm and a willingness to contribute towards shared team goals.
• The ability to perform effectively in a fast-paced, high-volume retail environment is essential.
• A genuine love for fashion and confidence when styling customers are important.
• Candidates should be confident when recommending products and assisting customers in creating different looks.
• Good attention to detail is important when processing transactions, checking merchandise and following procedures.
• Candidates should be willing to participate actively in training and digital learning.
• The ability to develop product knowledge and apply it effectively when assisting customers is important.
• Candidates should demonstrate adaptability when priorities and circumstances change.
• Good organisational skills will assist with managing multiple store responsibilities.
• A professional and customer-first attitude is essential.
• Candidates should demonstrate reliability, accountability and a willingness to learn.
• The ability to work independently while contributing positively to the wider team is important.

The adidas Permanent Part-timer opportunity at Riverstone Mall provides an excellent entry point into fashion and sports retail for someone who enjoys working with people. The successful candidate will be expected to deliver an outstanding customer experience while supporting sales performance and keeping the store operating efficiently. This makes the role particularly suitable for someone who combines enthusiasm for fashion with strong interpersonal skills and a practical approach to retail work.

Customer service and sales are at the heart of the position. The successful candidate will greet customers, understand what they are looking for and help them find suitable adidas products. Effective selling techniques, including add-on sales and explaining product information, will be important for improving the customer experience while supporting individual and store sales goals.

The role also includes important point-of-sale and merchandise responsibilities. The Permanent Part-timer may process cash, credit and cheque transactions, develop proficiency with the point-of-sale system, assist with product ticketing and check paperwork against merchandise received. Accuracy and attention to company policies and procedures are therefore essential when completing these operational duties.

Merchandising and stock support form another important part of the position. The successful candidate will assist with moving products from the stockroom to the sales floor, support merchandise displays and follow store management recommendations regarding presentation. Maintaining an attractive, organised and well-stocked sales floor helps ensure that customers can easily browse and find the products they want.

General housekeeping and asset protection will also be part of the daily responsibilities. Candidates will help keep the store clean and presentable while taking appropriate care of company assets and merchandise. They will also support loss-prevention activities by monitoring the sales floor, reporting suspicious behaviour and following adidas security procedures and SLAP requirements.

Continuous learning is encouraged through adidas in-store and digital training programmes such as Atticus and AREA. These learning opportunities help employees build product knowledge, understand role best practices and improve their ability to assist customers. The role also encourages employees to become familiar with Power BI tools so they can better understand store performance, best sellers and blackhole products.

Flexibility will be important because the successful candidate should be available to assist during weekdays, evenings and weekends. Retail priorities can change quickly, so candidates must be comfortable moving between customer service, sales, merchandising, stock and housekeeping responsibilities as required. The ability to adapt while maintaining a positive attitude will be valuable in this high-volume retail environment.

Applicants who have a love for fashion and confidence in helping customers create different looks may find this role especially rewarding. Strong communication, initiative, enthusiasm and teamwork will help the successful candidate build positive relationships with customers and colleagues. While previous fashion retail experience is advantageous, the advertised requirement of 0 to 1 years of retail experience means candidates at an early stage of their retail careers can be considered.

The Permanent Part-timer opportunity is based at Riverstone Mall in Johannesburg. The position provides practical exposure to sales, customer service, merchandising, point-of-sale processes, stock support and retail operations within the adidas environment. Candidates who are passionate about retail, comfortable working flexible hours and committed to delivering excellent service are encouraged to apply.

Apply here