Shop Assistant / Cashier Opportunity at Clicks Hartenbos

Clicks Group is inviting applications for a Shop Assistant / Cashier position at Clicks Hartenbos. This permanent retail opportunity is ideal for a customer-focused individual who enjoys working with people, has good numerical skills and takes pride in providing friendly, efficient service. The successful candidate will help create a positive shopping experience by processing purchases accurately, assisting customers, promoting ClubCard benefits and ensuring that the store remains neat, organised and welcoming.

The Shop Assistant / Cashier vacancy at Clicks Hartenbos combines cashiering, customer service, merchandising and general store operations. The role requires someone who can handle payments responsibly, scan merchandise accurately, explain current promotions and help customers make informed purchasing decisions. As a representative of the Clicks brand, the successful applicant will be expected to maintain professional service standards while supporting the company’s goal of being the customer’s first-choice health and beauty retailer.

Applicants must have a Grade 12 or Matric certificate. Previous experience in a customer-facing role within a retail or fast-moving consumer goods (FMCG) environment would be advantageous, while Grade 12 Mathematics and English results of at least 50% each are desirable. Candidates should be organised, dependable and comfortable working in a retail environment where accuracy, teamwork and meeting customer expectations are essential. This vacancy is listed as an employment equity position, and applications must be submitted by 29 October 2026.

Key Responsibilities

• Complete all point-of-sale (POS) activities accurately and efficiently, ensuring that customer transactions are processed within the required timeframes.
• Scan merchandise correctly and collect payments for purchased products while maintaining a high level of accuracy.
• Process Clicks ClubCard rewards correctly and ensure that relevant transactions are handled according to store procedures.
• Handle cash safely and responsibly, following the company’s cash-handling requirements at all times.
• Promote the Clicks ClubCard programme and explain its benefits to customers where appropriate.
• Encourage eligible customers to join ClubCard and assist with new member enrolments to support store participation targets.
• Inform customers about current promotions, special offers and relevant product deals to encourage sales and help customers get value for their money.
• Provide friendly, professional and helpful customer service throughout the shopping experience.
• Act as an ambassador for the Clicks brand by maintaining a visible and approachable presence in the store.
• Assist customers with product-related enquiries and provide accurate information about available merchandise, product ranges, promotions and events.
• Keep product knowledge up to date to ensure customers receive relevant and reliable information.
• Support sales by making customers aware of suitable products and applicable promotions.
• Carry out merchandising duties according to store requirements and visual merchandising standards.
• Help maintain attractive, neat and well-organised product displays so that merchandise is accessible to customers.
• Complete general housekeeping duties to keep the store clean, orderly and presentable.
• Assist with stock-related activities in accordance with established stock management procedures.
• Follow store policies, operating procedures and instructions when completing cashiering, merchandising and customer service duties.
• Build positive relationships with customers and colleagues through respectful communication and professional conduct.
• Respond constructively to customer questions and routine problems, seeking assistance when necessary.
• Plan and organise daily tasks to ensure that operational responsibilities are completed efficiently.
• Work collaboratively with team members to maintain service standards and support the smooth running of the store.
• Remain focused and accurate during busy trading periods while managing customer transactions and other assigned tasks.
• Demonstrate flexibility when priorities change and maintain a positive approach to daily responsibilities.
• Contribute to the Clicks Group’s customer-focused values by helping customers enjoy a convenient and positive shopping experience.

Requirements and Skills

• Essential: Grade 12 or Matric certificate.
• Desirable: Mathematics with at least 50% and English with at least 50% at Grade 12 level.
• Previous customer-facing experience in a retail or FMCG store operations environment is advantageous.
• Basic mathematical skills for processing transactions, handling payments and performing routine calculations.
• Good numeracy skills and the ability to work accurately with prices, payments and merchandise scanning.
• Basic computer literacy and the ability to use relevant point-of-sale systems.
• Understanding of retail or FMCG operations, including merchandising and promotional principles.
• Basic knowledge of stock management procedures.
• Understanding of customer service excellence and the importance of creating a positive shopping experience.
• Strong customer orientation and a genuine willingness to assist shoppers.
• Good verbal communication skills when interacting with customers and colleagues.
• Planning and organisational skills to manage daily tasks and responsibilities.
• Problem-solving skills and the ability to respond appropriately to routine customer or operational challenges.
• Ability to follow instructions and established procedures consistently.
• Strong relationship-building skills and the ability to interact professionally with different people.
• Ability to deliver results while meeting customer expectations and maintaining service quality.
• Willingness to work cooperatively with colleagues and contribute to shared store objectives.
• Persuasion and influencing skills to promote ClubCard membership and communicate relevant offers appropriately.
• Ability to plan and prioritise tasks effectively in a busy retail environment.
• Resilience and the ability to cope with pressure and setbacks while remaining professional.
• High level of attention to detail when scanning products, processing payments and maintaining displays.
• Dependable, responsible and professional approach to handling cash and completing daily duties.
• Commitment to maintaining store housekeeping standards and following visual merchandising guidelines.
• Willingness to learn about new products, promotions and store procedures.

The permanent Shop Assistant / Cashier position at Clicks Hartenbos offers an opportunity for a Matric-qualified candidate to develop retail experience while contributing to customer service, cashiering and merchandising activities within a recognised health and beauty retailer. The successful applicant will help ensure accurate transactions, promote ClubCard participation, maintain store presentation standards and provide customers with friendly, reliable assistance. Preference may be given to candidates who meet the desirable educational and experience criteria, while the vacancy is listed as an employment equity position. Interested applicants should submit their applications through the official Clicks Group careers website before the closing date of 29 October 2026.

Apply here