Jobs
Showroom Stockroom Assistant Vacancy At HomeChoice
| Remuneration: | Market related |
| Location: | East London |
| Job level: | Junior/Mid |
| Type: | Contract |
| Reference: | #HCH-1667 |
| Company: | HomeChoice |
Job description
Key Performance Areas
Stock management
- Stock orders, taking constraints into consideration such as storage space and stock on hand
- Assembling of goods delivered for Showroom floor
- Notifying Sales team/Stockroom Controller on goods to be moved to salesfloor
- Maintaining stockroom according to Business standards
- Replenishing of Spares for breakage
Provide an exceptional customer experience
- Ensure a professional, polite and efficient service is offered by acting as an ambassador
- Take responsibility by ensuring that advice is always given in the customers best interest
- Ensure that positive results are achieved whilst maintaining customer satisfaction
- Continuously work towards improving the customer experience and service delivery
- Assist with floor sales coverage when Stockroom duties are fulfilled
- Assist with meeting Monthly Intake/NSV targets
- Assist with customer queries and same-day resolution
Administration and reporting
- Receipting deliveries from DC
- Receipting goods return with Security
- Liaising with Stockroom Controller on Parcels for Click & Collect
- Overseeing stock transfers to and from the DC as per policy
- Liaising with Stockroom controller goods received
Requirements
Qualifications and accreditations
- Grade 12/matric or equivalent
Experience and skills
- Minimum of one year of stock room experience within a retail environment
- Effective communication skills (verbal and written)
- Must be able to work shifts, weekends and public holidays
- Clear credit and criminal record
- Must be computer literate (email, internet, word and Excel)
- Excellent telephone and face to face customer etiquette
Attributes and behaviours
- Customer-focused/centric attitude
- Performance-driven and results-orientated with a relentless drive to succeed
- A strong can-do attitude and an energetic positive approach
- Exceptional attention to detail with a thorough approach to work
- Excellent listening and interpersonal communication
- Team player but able to work independently
- Customer-focused/centric attitude
Benefits
- Flexible benefits to structure your own package
- Creative agile work environment
- Flexible working hours
- Café and lounge area
- Staff restaurant with a variety of healthy meal options
