Receptionist and Capital Sales Administrator Opportunity at Fermel Alberton

Role Overview

The Receptionist and Capital Sales Administrator position at Fermel in Alberton offers a strong entry point into a professional office and manufacturing environment. This role combines front office responsibilities with sales administration support, making it ideal if you want to build experience in both customer service and business operations. Fermel operates within the manufacturing sector, and this position gives you exposure to how administrative processes support sales and operational performance.

This opportunity is well suited for recent graduates who want to develop practical workplace skills while contributing to a structured and professional environment.

Reception and Front Office Responsibilities

You will serve as the first point of contact for visitors, clients, and stakeholders. Your role is to ensure that all interactions are handled professionally and efficiently.

• Welcome and assist visitors in a courteous and professional manner
• Answer and direct incoming calls through the company switchboard
• Maintain a clean and organised reception area
• Handle incoming and outgoing mail, couriers, and deliveries
• Provide general front office and customer service support

These responsibilities require strong communication skills and attention to detail, as you represent the company’s first impression.

Capital Sales Administration Support

In addition to reception duties, you will support the Capital Sales team with key administrative functions. Training will be provided, allowing you to build knowledge and confidence in sales processes.

• Assist with preparing quotations, proposals, and sales documents
• Capture and update customer and sales data accurately
• Maintain organised filing systems, both digital and manual
• Support order processing, tracking, and follow-ups
• Coordinate communication between sales, finance, and operations teams
• Assist with invoicing documentation and reporting

This part of the role gives you insight into how sales operations function within a manufacturing business.

General Administrative Duties

You will also handle a range of administrative tasks that support overall office efficiency.

• Perform filing, typing, and document preparation
• Ensure records are accurate and handled confidentially
• Operate standard office equipment
• Assist with scheduling meetings and basic calendar management

These tasks build your organisational skills and improve your ability to manage multiple responsibilities.

Qualifications and Requirements

This role is designed for individuals who are starting their careers and want to grow within an administrative and sales environment.

• Bachelor of Commerce in Marketing, Business Administration, or a related field
• No prior work experience required
• Internship or academic project experience is advantageous
• Basic proficiency in Microsoft Office tools such as Word, Excel, Outlook, and PowerPoint
• Strong data capturing ability and willingness to learn

The company values potential and a strong work ethic over prior experience.

Skills and Competencies

To succeed in this role, you need a balance of interpersonal and organisational skills.

• Strong communication and customer service skills
• Good attention to detail and accuracy
• Ability to manage multiple tasks efficiently
• Willingness to learn new systems and processes
• Ability to work independently and within a team
• Professional conduct and reliability

These skills help you perform effectively across both reception and administrative functions.

Work Environment and Growth Potential

You will work in a structured office environment within the manufacturing sector. The role provides exposure to both administrative operations and sales support functions. This dual experience strengthens your understanding of business processes and prepares you for future roles in administration, sales, or operations.

Fermel encourages development and provides training to help you build confidence in your role. This makes it a suitable opportunity if you want to grow within a stable and professional organisation.

Why This Opportunity Matters

This position offers a practical foundation for a career in business administration and sales support. You gain hands-on experience in customer service, data management, and office coordination. You also learn how different departments work together to support business success.

For recent graduates, this role provides a clear path to develop workplace skills and build a long-term career.

Apply here: Receptionist and Capital Sales Administrator