Clinic Receptionist Opportunity at Dis-Chem Ilanga Mall

Dis-Chem Pharmacies in Mbombela (Ilanga Mall) is offering a permanent position for a Clinic Receptionist. The role is entry-level and provides an opportunity to join a leading pharmaceutical and healthcare provider. Applications close on 28 November 2025.

About Dis-Chem Pharmacies
Dis-Chem is a leading South African pharmacy and healthcare retailer, committed to providing quality patient care and a comprehensive range of pharmaceutical products. The company emphasizes professionalism, efficiency, and customer service excellence across all its clinics and stores.

Role Overview
The Clinic Receptionist will manage the front desk of the clinic, attend to patients in person and over the phone, coordinate appointments, and ensure proper documentation. The role supports the smooth running of the clinic and contributes to quality patient care.

Key Responsibilities

• Register patients and ensure accurate patient records.
• Assist patients with medical forms, including insurance documentation.
• Monitor and maintain clinical equipment, stationery, and medication.
• Explain clinic procedures to patients and manage patient files.
• Process medical aid payments and coordinate patient flow according to schedule.
• Obtain medical reports when required and maintain a clean, organized reception area.
• Answer incoming calls promptly using proper telephone etiquette.
• Record and confirm caller details accurately and transfer messages to relevant staff.
• Assist walk-in patients, guests, and staff with meetings and deliveries.
• Provide relevant contact information to customers and follow up on queries.
• Respond to emergencies and advise patients regarding medical aid authorization procedures.

Minimum Requirements

• Essential: Grade 12 / Matric certificate.
• South African citizen.
• Ability to work under pressure and meet deadlines.
• Clear criminal and credit checks.
• Dedicated work station; desk-based role most of the day.
• Driver’s license and/or reliable transport is an advantage.

Skills and Competencies

• Ability to follow oral and written instructions.
• Strong organizational and communication skills.
• Professional and courteous patient interaction.
• Deadline-driven and capable of working under pressure.

Remuneration and Benefits

• Market-related salary.
• Medical aid.
• Provident fund.
• Staff account benefits.

Application Process
Only successful applicants will be contacted. If you have not been contacted within two weeks of the closing date, consider your application unsuccessful. Apply online through the Dis-Chem Careers Portal before 28 November 2025.

This role offers an excellent opportunity for individuals seeking to start a career in healthcare administration while contributing to patient care in a professional pharmacy environment.